Effective Date: July 06, 2025
At Pelto Milk Farm LLP, we are committed to delivering fresh, high-quality products.
1. Serviceable Locations
Currently, we deliver to Ahmedabad & surrounding areas.
2. Delivery Schedule
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Fresh milk and perishables: daily or as per your subscription.
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Non-perishables: within 1–5 business days.
3. Delivery Updates
We send order and delivery updates via call, SMS, WhatsApp, or email.
4. Customer Responsibility
Please provide accurate delivery address and contact details to avoid missed deliveries.
5. Missed Deliveries
If the customer is unavailable or the address is incorrect, re-delivery fees may apply.
6. Proof of Delivery
We may collect proof of delivery via digital confirmation, photograph, or signature.
7. Packaging
We use temperature-controlled packaging. After delivery, customers are responsible for storing products properly.